Legal Notice (Act on Specified Commercial Transactions)
Effective date: August 23, 2026
This page discloses the information required of Focus LLC as the operator of Gluten-Free Japan under Japan's Act on Specified Commercial Transactions (特定商取引法).
- Business Name
- Focus LLC (合同会社Focus)
- Operations Manager
- Shu Inoue
- Address
- 6F N&E BLD., 1-12-4 Ginza, Chuo-ku, Tokyo 104-0061, Japan
- Contact
- We do not publish a support email address. Please reach us through our contact form. A phone number will be disclosed without delay upon request, in accordance with Article 11 of the Act on Specified Commercial Transactions.
- Services & Pricing
Restaurant directory: free. Browsing verified gluten-free and celiac-friendly restaurant listings, guides, and tools.
GF Reservation Service (Concierge): ¥10,000 flat, per trip. We contact up to 5 restaurants of your choice in Japanese, confirm gluten-free/celiac safety, and book your table.
Japan GF Travel Kit: ¥1,480. Grants 90 days of Pro access (custom allergy card PDF, chain safe-menu guide, area routes) to your account.
- Additional Fees
- None beyond the listed price. Internet connection charges are your own responsibility.
- Payment Method
- Credit card, processed by Stripe.
- Payment Timing
- Charged immediately at checkout.
- Service Delivery Timing
- Travel Kit: Pro access is unlocked on your account immediately after payment is confirmed.
Concierge: we begin contacting restaurants after payment is confirmed and you have submitted your restaurant list, following the process described on the Concierge page. - Cancellations & Refunds
- Concierge: if a restaurant on your list cannot safely accommodate you, we will tell you honestly, and you are not charged for a booking we could not make safe. Beyond this guarantee, cancellation terms are stated at checkout.
Travel Kit: a digital product delivered immediately on payment. Cancellation terms, where applicable, are stated at checkout. - System Requirements
- A current version of a major web browser (Chrome, Safari, Firefox, or Edge) with JavaScript enabled.